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Keep Your Guests Safe This Holiday Season

Keep Your Guests Safe This Holiday Season

People drink during the holiday season. They drink because they’re happy, they drink because they’re sad -- with emotions on overdrive during the holidays, one thing’s for sure: many of your guests will be ordering drinks. With profit margins general higher for...

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Keep Your Guests Safe This Holiday Season

People drink during the holiday season. They drink because they’re happy, they drink because they’re sad -- with emotions on overdrive during the holidays, one thing’s for sure: many of your guests will be ordering drinks. With profit margins general higher for...

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Train Servers to Sell More Appetizers

Train Servers to Sell More Appetizers

Server training on successful suggestive selling has to focus on multiple skills. Servers must have thorough product knowledge in order to describe food and beverage in mouthwatering detail. They need to use positive body language to reinforce their menu...

Server Training on Precision Service

Server Training on Precision Service

Server training on precision service is about executing the basic mechanics of service in a seamless fashion so guests will know just how seriously your staff members take their jobs. When servers implement the strategies of precision service, guests have a better...

What Do Aliens and Restaurant Trainers Have In Common?

What Do Aliens and Restaurant Trainers Have In Common?

When it comes to waitstaff training, your restaurant trainers are even more important than your trainees. So how do you select trainers and get them prepared? If their only frame of reference is how they were trained, they may not be equipped to succeed and the cycle...

Training Restaurant Teams

Training Restaurant Teams

"If only we could act more like a team." It’s a common mantra of restaurant operators. But saying it and making it happen are on opposite banks of the river. And if your staff still isn’t working together effectively, you have a bit of paddling...

Instant Gratification with Training Incentives

Instant Gratification with Training Incentives

As any good coach would tell you, long-term success is always more gratifying than an instant win. The same is true of your restaurant training program. Sadly, though, we’re human and we want the win and we want it now. And in this business...

Boost Restaurant Sales with a Better System

Boost Restaurant Sales with a Better System

Are you running pre-shift meetings, training your restaurant staff, tacking up specials, and talking about high-profit items until you're blue in the face. Are you worried that if you push your servers to sell any harder, your restaurant will...

Are You Sure It’s a Restaurant Training Problem?

Are You Sure It’s a Restaurant Training Problem?

“No one’s doing what they’re supposed to! I’ve got too many training problems!”Wait! Are you sure you have too many training problems in your restaurant? Maybe you just don’t have enough restaurant training programs. Or maybe the problems aren’t...

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