Articles | Restaurant

Training

Management

Human Resources

Marketing

Service & Sales

Operations

How to Stay Sane During the Holidays

How to Stay Sane During the Holidays

No matter what Charles Dickens may have led us to believe, Scrooge was not a banker. No, he worked in a restaurant and Tiny Tim was at Table Four spilling his drink and fighting with his brother. Well, maybe not, but that would definitely explain why Scrooge was such...

Featured Article:


How to Stay Sane During the Holidays

No matter what Charles Dickens may have led us to believe, Scrooge was not a banker. No, he worked in a restaurant and Tiny Tim was at Table Four spilling his drink and fighting with his brother. Well, maybe not, but that would definitely explain why Scrooge was such...

read more
Create Effective Employee Surveys

Create Effective Employee Surveys

No one ever said being a successful restaurant manager was easy. There's always room for improvement, and the best people to help you find ways to improve are right in front of you. Your employees are on the front line. Use their experience to...

Sales Contests to Increase Server Tips

Sales Contests to Increase Server Tips

To sell is to serve. To serve is to sell.  If your servers and bartenders can grasp this concept, they’ll go far in this business. To help them get the hang of it, you may need to provide a little incentive in the form of good ol' fashioned...

Connect Your Restaurant Team Members

Connect Your Restaurant Team Members

Take some simple steps to improve teamwork in your restaurant. Restaurant team members who know each other—and have even discovered some common ground—work better together, helping each other with tasks and creating a more enjoyable environment...

Formula for Quick Service Success: SHAQ

Formula for Quick Service Success: SHAQ

If yours is a quick-service restaurant churning guests through a cookie-cutter experience, you can’t expect to survive, let alone thrive.  Forget being 1% better at 100 things — it’s time to step out. Be unique, be great and be different....

None for the Road

None for the Road

It happens more than you think: In the walk-in, behind the bar, in the restroom, in the parking lot, and even in the manager’s office. Unfortunately, nobody sees it, nobody talks about it, and nobody wants to believe it’s happening. A recent...

Plan Your Work and Work Your Plan

Plan Your Work and Work Your Plan

Restaurant management is like show-biz, and the key to a flawless production is in the details. Follow these steps to plan your work and work your plan. Make a Plan Before starting on the day’s work, create an action plan for your restaurant...

Never miss an article. Subscribe to RTO’s Blog.

Learn More About RTO’s Complete Training Solution.