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What’s Your 2020 Training Plan?

What’s Your 2020 Training Plan?

Experts predict that the restaurant industry will see moderate growth in 2020 while consumers get more demanding and the labor pool gets even tighter. To succeed, you need to focus on giving your staff the tools they need to be successful. Your employee training...

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What’s Your 2020 Training Plan?

Experts predict that the restaurant industry will see moderate growth in 2020 while consumers get more demanding and the labor pool gets even tighter. To succeed, you need to focus on giving your staff the tools they need to be successful. Your employee training...

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Improve Restaurant Hiring with Group Interviews

Improve Restaurant Hiring with Group Interviews

Restaurant hiring can be tough under any circumstances. When you have several positions to fill, such as with a new store opening or when several student employees are returning to school at the end of summer, it can be even more challenging. Group interviews, or open...

What Do Aliens and Restaurant Trainers Have In Common?

What Do Aliens and Restaurant Trainers Have In Common?

When it comes to waitstaff training, your restaurant trainers are even more important than your trainees. So how do you select trainers and get them prepared? If their only frame of reference is how they were trained, they may not be equipped to succeed and the cycle...

For Restaurant Servers: Guide Your Guests

For Restaurant Servers: Guide Your Guests

When suggesting appetizers and desserts, have you ever noticed that some guests never quite say yes or no? They may mumble that they’re “kind of full” or “not sure.” Indecisive guests want guidance. Who better to offer direction than their...

Training Restaurant Teams

Training Restaurant Teams

"If only we could act more like a team." It’s a common mantra of restaurant operators. But saying it and making it happen are on opposite banks of the river. And if your staff still isn’t working together effectively, you have a bit of paddling...

Instant Gratification with Training Incentives

Instant Gratification with Training Incentives

As any good coach would tell you, long-term success is always more gratifying than an instant win. The same is true of your restaurant training program. Sadly, though, we’re human and we want the win and we want it now. And in this business...

Boost Restaurant Sales with a Better System

Boost Restaurant Sales with a Better System

Are you running pre-shift meetings, training your restaurant staff, tacking up specials, and talking about high-profit items until you're blue in the face. Are you worried that if you push your servers to sell any harder, your restaurant will...

Create Effective Employee Surveys

Create Effective Employee Surveys

No one ever said being a successful restaurant manager was easy. There's always room for improvement, and the best people to help you find ways to improve are right in front of you. Your employees are on the front line. Use their experience to...

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