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Be Ready to Weather the Next Storm

Be Ready to Weather the Next Storm

With everything you and your restaurant staff have been through in the past few months, you've earned the right to say you've weathered the worst of storms. Figuratively speaking, that is. As you re-open, and especially if that re-opening includes expanded patio...

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Be Ready to Weather the Next Storm

With everything you and your restaurant staff have been through in the past few months, you've earned the right to say you've weathered the worst of storms. Figuratively speaking, that is. As you re-open, and especially if that re-opening includes expanded patio...

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8 Ways to Increase Restaurant Sales

8 Ways to Increase Restaurant Sales

Servers are either order-takers or salespeople. Order-takers do the bare minimum to get by, while salespeople focus on making suggestions that will enhance the guest's dining experience. They sell more and, therefore, they make more. It takes more work to be a...

Bartender Training: How to Clean a Beer Glass

Bartender Training: How to Clean a Beer Glass

Have you trained your bartenders on how to clean a beer glass? A bad glass can ruin a good beer — and a customer’s experience. Train your bartenders the five steps toward a “beer-clean” glass: Start with a clean, three-compartment sink. Sink one should be filled with...

Three Elements of Generating Restaurant Sales

Three Elements of Generating Restaurant Sales

The restaurant business is show business. Maybe not Hollywood style show business, exactly, but more like a great improv show where every performance is new and unpredictable. You are the director, and your staff is the cast and crew. Your servers are the stars of the...

It’s True – The Devil Really Is in the Details

It’s True – The Devil Really Is in the Details

The perfect dining experience isn’t a single success, it’s a culmination of dozens of tiny successes. From the moment your guests arrive to the moment you invite them back for another visit, you and your staff have many opportunities to create both the perfect dining...

Training Servers to Stay Out of the Weeds

Training Servers to Stay Out of the Weeds

The sight is all-too common: A stressed-out server spinning out of control in his or her section. Table No. 1 needs a clean fork. Table No. 2 was just seated and the guests are scanning the restaurant for someone -- anyone -- to wait on them. Table No. 3 asked for...

Waitstaff Training: SERVE-US not SERVICE

How can you motivate – and empower – your servers to make more tips? Transform their style from "service' to "serve-us!" Here’s a quick lesson in providing serve-us to pass along to your servers at your next waitstaff training session. First, find out two things about...

Most Popular Restaurant Articles from 2019

Most Popular Restaurant Articles from 2019

The end of the year is a good time for reflection. Here at Ready Training Online, we’re reflecting on the articles restaurant managers were most interested in throughout 2019. If you missed them the first time around, take a look now! 1 - Letting the Well-Liked Go We...

What’s Your 2020 Training Plan?

What’s Your 2020 Training Plan?

Experts predict that the restaurant industry will see moderate growth in 2020 while consumers get more demanding and the labor pool gets even tighter. To succeed, you need to focus on giving your staff the tools they need to be successful. Your employee training...

Pair Wine with Desserts for Increased Sales

Pair Wine with Desserts for Increased Sales

Suggestively selling after-dinner drinks is a great way to bump up bar profits, but what about the guest who says, “I don’t do the hard stuff” and turns down the Irish Coffee, White Russian, or Grasshopper? You can still profit from after-dinner drink sales by...

Time Management for Restaurant Managers

Time Management for Restaurant Managers

Feeling a little stressed? Who isn’t?! In today’s busy world, and especially for restaurant managers, it’s impossible not to feel like you’re being pulled in a million different directions. The best way to minimize stress in your life is to implement time management...

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