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How Are Your Resolutions Going So Far?
You’ve probably already started on the New Year’s resolutions you made for your personal life – go the gym, cut the carbs, stick to the family budget, and so on. But have you thought about personal resolutions that can affect your restaurant? These would be actionable...
Featured Article
How Are Your Resolutions Going So Far?
You’ve probably already started on the New Year’s resolutions you made for your personal life – go the gym, cut the carbs, stick to the family budget, and so on. But have you thought about personal resolutions that can affect your restaurant? These would be actionable...
Recent Articles
Seasonal Hiring for Success in Your Busy Season
Hiring for the busy season? While it may be tempting to simply post some "Help Wanted" ads and hire whoever walks in the door, that restaurant staffing strategy may make your busy season more stressful than ever. Seasonal hiring may cover a short-term need, but it can...
Greatest Compliance Risks for Restaurants
The restaurant business comes with a variety of hidden business risks that can have expensive repercussions. Compliance – or the lack of it – is among these risks. All businesses face compliance risks, and some more than others. Here are some of the greatest...
Secrets of the Big Cheese
You’re the boss. The big cheese. The top dog running the show. You speak, employees jump. End of story, right?If only it were that simple. If only employees would do what they’re told. If only they’d take the initiative to get things done. If only you didn’t have to...
How to Work the Room for Restaurant Managers
Demonstrating management presence to your guests is a critical part in the overall Cycle of Service that encompasses the guest experience. Don't "manage the floor," work the room. Try to greet every guest in your dining room or bar. Watch your guests' faces as they...
The Price is Right (Or Is It?)
To ensure your staff can sell items that will have outstanding value in guests’ minds, you have to examine your menu pricing. As a restaurant operator, your aim is to run your operation the most profitable way possible. It’s this objective that determines your...
What Is Your Competitive Advantage?
There are few industries more competitive than the restaurant business. We’ve all heard the statistics about the large percentage of restaurants that fail in the first year. But if you’re reading this, you’re probably not part of that group. You’re still around...
To Train or Not to Train?
Turnover rates in the restaurant industry have always been high. About half of the people who part ways with their restaurant employers quit, but you probably already know that. It’s not really surprising, given that the restaurant industry employs a lot of students...
10 Ways Restaurant Competition is Good for You
There are more than 1 million restaurant locations in the United States. While you don’t have to compete with all of them, the sheer magnitude and growth within the restaurant industry can make the competitive landscape seem like a war zone. While you may dream of a...
Manage Change in Your Restaurant
The restaurant business is like show business, which means you need to be ready for anything. From advances in technology to the competition outlook to the ever-changing demands of your customers, change could very well be the only thing we can count on in this...
All You Need to Know to Run a Restaurant You Learned in Kindergarten
You worked hard to get to where you’re at now – running a restaurant takes skill, smarts, and a whole lot of patience. It’s important to remember, though, that being a great restaurant manager has its roots in very basic skills. Sales and service, basic restaurant...
Robbery Deterrence for Restaurants
Theft happens. No matter how conscientious you are about training your staff on robbery deterrence and following safety procedures, robbery can and does occur. And no doubt about it, robbery is nothing but trouble for your bottom line—not to mention the fact that...
Basics of Leadership Excellence
You’ve likely heard the phrase “leadership excellence” associated with great leaders. It’s thrown around so much, its meaning can get lost. To understand what it really means to leaders like you as you manage your restaurant team, let’s first talk about what...
