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Need a Consultant? Look Around
A lot of business owners like to bring in restaurant consultants to evaluate their operations. The idea is that input from an outsider can uncover gaps in your restaurant training, processes, and procedures. A new perspective can open your eyes to aspects of your...
Featured Article
Need a Consultant? Look Around
A lot of business owners like to bring in restaurant consultants to evaluate their operations. The idea is that input from an outsider can uncover gaps in your restaurant training, processes, and procedures. A new perspective can open your eyes to aspects of your...
Recent Articles
Why Online Learning for Restaurants?
Restaurants were relatively slow to adopt online learning. The logistics took some time to overcome, but now most restaurant have found that the benefits of training online outweigh the challenges. Like many companies in the service industry, restaurants have...
On the Receiving End
So you’ve done your homework and placed orders with the vendors offering the best deals and the best service. The orders still need to be delivered and checked in. The receiving dock is one area where costly mistakes frequently occur, and it is the first place you...
ICYMI: Our Best Restaurant Social Posts from the Past Year
After previously taking a look at our most popular restaurant articles and most asked about training modules from 2018, we today turn our attention to social media. Check out the restaurant social posts below and make sure to follow our main pages on Facebook...
The 4 Cs of Leadership Potential
Restaurant staffing is a challenge for almost all managers, and that challenge goes far beyond just finding people to cover today’s shift. For any business to grow in the long-term, it needs to fill a continuing cycle of leadership positions. Most restaurant managers...
Community Service: When You Give, Does it Hurt?
What happens when you get people talking about your restaurant? Free advertising. The best promotional tool has always been word-of-mouth — so what can your company do to stimulate some conversations? Getting involved in your community is a great way to set your...
Play Restaurant Safety Bingo
Safety is a primary concern of any restaurant operation and not only because of the escalating costs of worker’s compensation claims. When an employee gets hurt on the job, the entire staff suffers. So does the service provided to your guests. Restaurant safety...
Top 5 Restaurant Training Programs
No train? No gain! Here at Ready Training Online, we develop online restaurant training programs that increase sales, improve service, and support teamwork. Check out our top five most popular restaurant training topics below. Teaching Servers to Sell Many restaurant...
Restaurant Training Made Simple
Getting buy-in on a restaurant training program is crucial. First, you as the manager need to completely understand the training program's objectives. That's the easy part. Even more critical is to have your management staff and front-line employees understand why the...
A Message to New Restaurant Managers
Restaurant industry research suggests that one in five restaurant positions are filled by people who have been promoted from within. That means many new restaurant managers move into a position where they’re suddenly supervising the same people they were working...
Managing Different Generations
If your situation is like most restaurant managers, your staff list might look like a multi-generational family tree. It's common for operations in the hospitality industry to employ people of all different ages and generations. From the teenager who is trying to...
The Best of Service That Sells! in 2018
Check out the Service That Sells! articles our readers we’re most interested in throughout 2018. How to Work the Room for Restaurant Managers Do you manage the floor, or do you work the room? Do you ask, “Is everything okay?” or do you expect more than just “okay”...
Take the Pain Out of Restaurant Dress Codes
In most restaurants, the dress code is spelled out pretty clearly. Often, staff members have a specific uniform and there's little room for variance. But in today's world of creative body art, piercings, extravagant tattoos, and amazing hair colors, most operations...