It’s Time to Manage the Wait

It’s Time to Manage the Wait

Time is the one thing we all need more of, right? That’s true for our guests, too. Make sure your restaurant service training includes teaching your staff to serve guests’ time needs. Keeping the meal going at a steady pace is what most guests are looking...
Keep Your Guests Safe This Holiday

Keep Your Guests Safe This Holiday

People drink during the holiday season. They drink because they’re happy, they drink because they’re sad — with emotions on overdrive during the holidays, one thing’s for sure: your guests are going to be drinking. That can be good news for your bar or...
10 Ways to Sell More Wine

10 Ways to Sell More Wine

The holidays create excellent opportunities for servers to suggest and sell more wine and champagne. Use your pre-shift team meeting to introduce new ideas to sell more wine and champagne, and do quick role-play exercises to practice the strategies. Below are 10 Ways...
Learning Styles in Restaurant Training

Learning Styles in Restaurant Training

Have you ever wondered why you can walk some employees through a new procedure and they catch on right away, while other employees take a little longer? People learn in different ways. It really is as simple – and as complex – as that. Understanding Learning Styles...
How to Choose the Right Training Partner

How to Choose the Right Training Partner

When you think about it, restaurant staff training is a long-term investment in your restaurant. Your process of choosing the right training partner should be the same as what you go through when you consider investing in a new piece of kitchen equipment or the latest...