5 Essentials of Food Handler Training

5 Essentials of Food Handler Training

You don’t have to look very hard in the news to find a story about a restaurant suffering from the perils a foodborne illness outbreak. Restaurant industry experts estimate that a foodborne illness outbreak can cost a business about $75,000. You Can’t Afford to Skimp...
Is the Call Coming from Inside the House?

Is the Call Coming from Inside the House?

Credit card fraud is a scary topic for consumers. For restaurant owners, it’s a nightmare. Consumers pay for restaurant meals with credit cards more than any other method. As that use continues to increase, so does the risk of credit card fraud. This can happen in a...
Mentor Material? (Maybe Not)

Mentor Material? (Maybe Not)

Susan is your best employee. She’s friendly, she’s fast, she’s knowledgeable. She wins almost every incentive and the loyalty of every guest she’s ever served. You want to clone her (and maybe you should), but don’t make her a mentor. Why not? The best mentor is not...