What Is Your Competitive Advantage?

What Is Your Competitive Advantage?

There are few industries more competitive than the restaurant business. We’ve all heard the statistics about the large percentage of restaurants that fail in the first year. But if you’re reading this, you’re probably not part of that group. You’re still around...

To Train or Not to Train?

To Train or Not to Train?

Turnover rates in the restaurant industry have always been high. About half of the people who part ways with their restaurant employers quit, but you probably already know that. It’s not really surprising, given that the restaurant industry employs a lot of students...

Your Success is Written in the Stars

Your Success is Written in the Stars

These days, guest perception is your reality. Online restaurant reviews play a significant role in your marketing plan, whether you want them to or not. Here are some key findings from a recent BrightLocal consumer survey. 97% of consumers looked online for local...

Face to Face Matters

Face to Face Matters

Luckily for many restaurant managers, online training has streamlined important training tasks. You can now use your learning management system to assign, track, and report on training at the touch of a button. Your restaurant employees can take training courses at...

Why Good Employees Leave

Why Good Employees Leave

When Karen arrives late (again) and Steven is out back on his cell phone (again) and customers wait and other team members cover and fume (again), it’s easy to blame Karen and Steven for the low morale and poor service. But the truth is, it’s not their fault....

10 Ways Restaurant Competition is Good for You

10 Ways Restaurant Competition is Good for You

There are more than 1 million restaurant locations in the United States. While you don’t have to compete with all of them, the sheer magnitude and growth within the restaurant industry can make the competitive landscape seem like a war zone. While you may dream of a...

Manage Change in Your Restaurant

Manage Change in Your Restaurant

The restaurant business is like show business, which means you need to be ready for anything. From advances in technology to the competition outlook to the ever-changing demands of your customers, change could very well be the only thing we can count on in this...

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