What Are Your Leadership Goals?

What Are Your Leadership Goals?

Who you are as a leader changes from day to day. (And if it doesn’t, you may not be doing it right.) Effective leaders are flexible, changing styles and strategies to meet the needs of their teams. Effective leaders know that in order for their teams to grow, they...

Waitstaff Management: Make Your Praise Worthy

Waitstaff Management: Make Your Praise Worthy

We all know we should praise our restaurant employees, but the excuses to skip it are almost as great as those we use to blow off exercise… we’re too busy, we’re too tired and we’re not completely convinced it works. And why should we be? The last time we told Tina...

Dream Big (and Make Your Goals Bigger)

Dream Big (and Make Your Goals Bigger)

It’s been said that the only difference between a dream and goal is a deadline. It’s true – what gets measured, gets done, so setting a timeframe for achieving a goal is a good place to start. When you’re designing restaurant employee training, create SMART goals, or...

Effective Restaurant Training Blends Strategies

Effective Restaurant Training Blends Strategies

There’s truth in the Chinese proverb that says, “I hear and I forget, I see and I remember, I do and I understand.” When it comes to effective restaurant training, it’s important to present material so that it can be both understood and implemented. Adult learners...

The Truth About Restaurant Profitability

The Truth About Restaurant Profitability

What business are you in? Sure, you run a restaurant, but in reality, you’re in the retail sales business. You have a product that you want to sell, and you depend on your staff to work together to sell it at the highest profit margin possible. Your smart business...

Increase Restaurant Sales with a Team Approach

Increase Restaurant Sales with a Team Approach

Incentives, contests, and rewards are go-to strategies when you want to increase restaurant sales. Many operators tie them to either an overall increase in per-person check averages or an increase in sales of a particular menu item, such as increasing appetizer sales...

10 Ways to Increase Check Averages

10 Ways to Increase Check Averages

Increasing check averages means more profits for your restaurant and bigger tips for your staff. It really is that simple. Here are a few marketing and sales strategies to get you started. Offer meal deals. Everyone is looking for a bargain, and the concept of a combo...

Are You a Boss or a Coach?

Are You a Boss or a Coach?

You may think there isn’t much of a difference between a boss and a coach, but any member of a winning team will tell you it’s the coach that makes the difference. Coaches win games, bosses rarely look up from the playbook. If you spend all your time planning your...

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