Are You a Grateful Leader?

Are You a Grateful Leader?

Gratitude gets a lot attention this time of year. Experts suggest that being grateful for others has a positive effect on relationships, which is probably why you hear a lot of people saying they’re grateful for “friends and family” when it’s their turn at the...

The No Whining Zone

The No Whining Zone

Do you have an employee on staff whose constant gripes are getting in the way of his or her job—and yours? One of the toughest things about restaurant management is learning how to handle complaining employees. Here's how to handle your constant complainers and get...

The 4 Cs of Leadership Potential

The 4 Cs of Leadership Potential

Restaurant staffing is a challenge for almost all managers, and that challenge goes far beyond just finding people to cover today’s shift. For any business to grow in the long-term, it needs to fill a continuing cycle of leadership positions. Most restaurant managers...

Take the Pain Out of Restaurant Dress Codes

Take the Pain Out of Restaurant Dress Codes

In most restaurants, the dress code is spelled out pretty clearly. Often, staff members have a specific uniform and there's little room for variance. But in today's world of creative body art, piercings, extravagant tattoos, and amazing hair colors, most operations...

Learning Styles in Restaurant Training

Learning Styles in Restaurant Training

Have you ever wondered why you can walk some employees through a new procedure and they catch on right away, while other employees take a little longer? People learn in different ways. It really is as simple – and as complex – as that. Understanding Learning Styles...

Secrets of the Big Cheese

Secrets of the Big Cheese

You’re the boss. The big cheese. The top dog running the show. You speak, employees jump. End of story, right? If only it were that simple. If only employees would do what they’re told. If only they’d take the initiative to get things done. If only you didn’t have to...

Want Higher Profits? Get Engaged!

Want Higher Profits? Get Engaged!

You know what you want for your restaurant. You have goals for sales, profitability, staff turnover, and marketing ROI. While all these goals take different strategies to achieve, they all have one thing in common: employee engagement. When your employees are engaged...

How to Choose the Right Training Partner

How to Choose the Right Training Partner

When you think about it, restaurant staff training is a long-term investment in your restaurant. Your process of choosing the right training partner should be the same as what you go through when you consider investing in a new piece of kitchen equipment or the latest...

Need Help?

Subscribe to Service That Sells!

Fill out the form below to receive weekly email updates from Service That Sells!