On the Receiving End

On the Receiving End

So you’ve done your homework and placed orders with the vendors offering the best deals and the best service. The orders still need to be delivered and checked in. The receiving dock is one area where costly mistakes frequently occur, and it is the first place you...
Robbery Deterrence for Restaurants

Robbery Deterrence for Restaurants

Theft happens. No matter how conscientious you are about training your staff on robbery deterrence and following safety procedures, robbery can and does occur. And no doubt about it, robbery is nothing but trouble for your bottom line—not to mention the fact that...
Targeting Restaurant Teamwork

Targeting Restaurant Teamwork

Before you can effectively build a team-oriented environment, you must establish a clear mission: What direction should the team go? What goals should it strive to achieve? In answering these questions, you show employees their place in the big picture and give them...
Performance Management for Restaurants

Performance Management for Restaurants

To many managers in the restaurant business, the words “performance management” conjures up images of annual performance reviews or write-ups about poor performance. In truth, though, it is much more far-reaching than that. Performance management is less about what...