Orientation Sets the Stage for Success

Orientation Sets the Stage for Success

The way you treat your employees determines how they’ll treat your guests. This starts at orientation. A successful orientation program is an important first start of an employee’s time with you. New employees are typically the most attentive and open to new ideas...
Why Good Employees Leave

Why Good Employees Leave

When Karen arrives late (again) and Steven is out back on his cell phone (again) and customers wait and other team members cover and fume (again), it’s easy to blame Karen and Steven for the low morale and poor service. But the truth is, it’s not their fault....
How to Survive the U.S. Labor Shortfall

How to Survive the U.S. Labor Shortfall

As an employer in the U.S., you’re facing the most substantial labor shortfall in about 50 years. Almost all industries are feeling the pinch, and for restaurant managers, it’s making an already tough employment market even more challenging. This labor crisis is real,...