Kitchen Staff Training for Restaurants

There’s a reason the back of the house is also referred to as the “heart of the house.” To increase sales and improve service in the front of the house, operations must be running smoothly behind the scenes. The Service That Sells! Back of House Training Series is online training for your kitchen staff on facility care and safety specific to back of house operations.

Interior Facility Care

Your customers have high expectations for cleanliness in your store, and you must have that same level of expectation for your staff. The Interior Facility Care Online Training Workshop includes modules on cleaning the beverage fountain, floor mats, restrooms, coolers, and shelves, as well as sweeping and mopping floors. Modules within this workshop include:

  • Cleaning Floor Mats
  • Cleaning the Restroom
  • Cleaning the Cooler
  • Sweeping & Mopping
  • Dishwashing
Exterior Facility Care

Your customers begin forming impressions of your business before they even walk through your doors. The Exterior Facility Care Online Training Workshop helps employees of all levels understand the importance of exterior care as well as the proper techniques to keep your exterior looking its best. Modules within this workshop include:

  • Cleaning the Trashcans
  • Dumpster Care
  • Cleaning the Parking Lot
  • Door & Window Cleaning
  • Lighting
Knife Handling

Proper knife handling is critical to back-of-house operations. Training all kitchen staff on knife safety and knife skills can reduce accidents and improve overall safety for your staff. The Knife Handling Online Training Workshop helps employees of all levels understand how to properly use knives to complete their back-of-house tasks. Modules within this workshop include:

  • Knife Safety
  • Knife Skills

More Restaurant Training

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Learning Management, Done Right.

Engaging and interactive, the trainingGrid™ Learning Management System (LMS) makes it simple for you to train employees and track their progress.

Fill out the form below to request a comprehensive guided demonstration of the LMS.

Waitstaff Training

Cycle of Service

With every guest who walks through the door, your staff should be striving to not only meet expectations, but exceed them. Our Cycle of Service training breaks down a guest’s visit into separate steps and trains staff to deliver exceptional service throughout the dining experience.

Restaurant Operations Training


The restaurant business is show business, and that means that there is a lot happening behind the scenes to support the main attraction. Our operations training for restaurants provides critical training on topics that help keep your restaurant safe and secure.