by Service That Sells | May 12, 2017 | Training
Maybe your experience has been that most restaurant training seems to be “Teflon-coated” — no matter how often you train, it just won’t stick with the trainees. Think of contests, incentives and rewards as habit-breaking devices that supplement and support training....
by Service That Sells | Apr 14, 2017 | Training
How effective is your waitstaff training program? When training your employees in the fine art of service and sales, it’s not enough to deliver the message and expect it to sink in. How the message is communicated is equally important, which can lead to shortcomings...
by Service That Sells | Nov 28, 2016 | Training
When training your employees in the fine art of service and sales, it’s not enough to deliver the message and expect it to sink in. To make your waitstaff training stick, it needs to speak to employees in their own words and apply to their own world.If employees...
by Service That Sells | Nov 2, 2016 | Training
The best server training strategy is practice. Try this waitstaff role-playing strategy with your team to generate leads for all types of holiday gatherings.Server: Thanks again for coming in tonight. Did you enjoy your evening?Customer 1: Yes, very much!Server:...
by Service That Sells | Aug 10, 2016 | Training
Successful restaurant training is executed by exceptional leaders. When you think of the most effective and successful leaders, you probably think of the most charismatic ones. They exude passion and energy, and people stand in line to just to have a chance at being a...
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