by Service That Sells | Jul 18, 2019 | Management
To sell is to serve. To serve is to sell. If your servers and bartenders can grasp this concept, they’ll go far in this business. To help them get the hang of it, you may need to provide a little incentive in the form of good ol’ fashioned competition. Here are...
by Service That Sells | Jun 20, 2019 | Training
“No one’s doing what they’re supposed to! I’ve got too many training problems!”Wait! Are you sure you have too many training problems in your restaurant? Maybe you just don’t have enough restaurant training programs. Or maybe the problems aren’t even connected to...
by Service That Sells | Apr 25, 2019 | Training
Why do restaurants fail? Despite the popular notion to the contrary, bad food or poor service alone never caused a restaurant to close. The bottom line is that restaurants fail because they couldn’t sell enough product to cover their costs. Your servers are your...
by Service That Sells | Mar 5, 2019 | Training
Knowing when to suggestively sell is just as important as the suggestion itself. Use your waitstaff sales training program to teach your staff about using these windows of opportunity to increase check averages.Greeting and Beverage Window: First and foremost, greet...
by Service That Sells | Feb 1, 2019 | Management
Check your job description, you know, the one that made you want this demanding restaurant manager job in the first place. Now compare it to this hospitality want ad: “…manager is responsible for ensuring excellence in guest satisfaction throughout the team.” Odds...
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