by Service That Sells | Jan 9, 2020 | Service & Sales, Training
The sight is all-too common: A stressed-out server spinning out of control in his or her section. Table No. 1 needs a clean fork. Table No. 2 was just seated and the guests are scanning the restaurant for someone — anyone — to wait on them. Table No. 3...
by Service That Sells | Jan 2, 2020 | Training
How can you motivate – and empower – your servers to make more tips? Transform their style from “service’ to “serve-us!” Here’s a quick lesson in providing serve-us to pass along to your servers at your next waitstaff training session. First,...
by Service That Sells | Nov 14, 2019 | Management
Like it or not, the hustle and bustle of the holidays is about to be in full swing. What can you do to make customers really have a break when they visit your restaurant? Consider these tips for ways to build relationships that last after the season while boosting...
by Service That Sells | Oct 17, 2019 | Service & Sales, Training
Server training on successful suggestive selling has to focus on multiple skills. Servers must have thorough product knowledge in order to describe food and beverage in mouthwatering detail. They need to use positive body language to reinforce their menu...
by Service That Sells | Oct 10, 2019 | Training
Server training on precision service is about executing the basic mechanics of service in a seamless fashion so guests will know just how seriously your staff members take their jobs. When servers implement the strategies of precision service, guests have a better...
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