by Service That Sells | Feb 6, 2020 | Management, Service & Sales
Servers are either order-takers or salespeople. Order-takers do the bare minimum to get by, while salespeople focus on making suggestions that will enhance the guest’s dining experience. They sell more and, therefore, they make more. It takes more work to be a...
by Service That Sells | Jan 16, 2020 | Management, Training
The perfect dining experience isn’t a single success, it’s a culmination of dozens of tiny successes. From the moment your guests arrive to the moment you invite them back for another visit, you and your staff have many opportunities to create both the perfect dining...
by Service That Sells | Dec 5, 2019 | Training
To succeed in the restaurant business, you need to focus on giving your staff the tools they need to be successful. Your restaurant training plans are what will set you apart from other restaurants as you compete for both customers and employees. Check out the...
by Service That Sells | Oct 31, 2019 | Management
No matter what Charles Dickens may have led us to believe, Scrooge was not a banker. No, he worked in a restaurant and Tiny Tim was at Table Four spilling his drink and fighting with his brother. Well, maybe not, but that would definitely explain why Scrooge was such...
by Service That Sells | Oct 3, 2019 | Management, Service & Sales
We all know that our best customers are the ones who are already in the booth. No matter how well you train your servers to increase restaurant check averages, during the rush of the shift they sometimes miss sales opportunities. Here are six ways that you can easily...
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