by Service That Sells | Jan 14, 2010 | Management
Competition for the customer has sky-rocketed. Operators are introducing value pricing and loyalty programs… anything to keep their focus on getting people through the door. While these efforts are indeed necessary, micro-focusing on the needs of external customers...
by Service That Sells | Jan 14, 2010 | Operations
On a good night, the bar is probably the business place in any restaurant. Bartenders have to serve “bar only” patrons as well as juggle drink orders from servers. With such a high volume of breakneck service, it’s easy to lose sight of the things...
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