by Service That Sells | Feb 23, 2018 | Service & Sales
What’s the most expensive item in your restaurant? An empty chair! There are two ways to fill those chairs — bring in new customers or bring back existing customers. If you spend all your time focusing on new customers, it won’t be long before you...
by Service That Sells | Dec 19, 2017 | Management
The big-picture reality of running a successful operation is more than enough to obscure the little things that are equally important. It’s often the fine brush strokes, after all, that distinguish a work of art from what’s hanging in run-of-the-mill...
by Service That Sells | Dec 14, 2017 | Management
A lot of ink has been spilled emphasizing the importance of employee incentive programs. Too often, however, such programs take the form of sales contests that pit employees against one another, which isn’t always the best thing for your restaurant team.Take a...
by Service That Sells | Nov 21, 2017 | Management
Are you ready for 2018? During the restaurant’s busiest season, sometimes it’s all you can do to get through tonight’s dinner rush, let alone look forward to January. Take a look at the restaurant management trends you have to look forward to when things finally slow...
by Service That Sells | Oct 13, 2017 | Human Resources, Management
If you’re like most restaurant managers, turnover is a major concern in your operation. Here’s something to consider: instead of putting all your energy toward finding and hiring the right employees, focus on keeping the good employees you already have. Start with the...
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