Role-Play Ideas for Restaurant Training

Role-Play Ideas for Restaurant Training

Think back to how you learned to drive a car and you can see why role-playing is so effective. Did you watch a quick video and then  jump behind the wheel? Probably not.Someone showed you the proper techniques, then you went through the motions in a parked car until...
Advice for New Restaurant Trainers

Advice for New Restaurant Trainers

New restaurant managers are also new restaurant trainers. In this role, you may not be responsible for creating an overall training plan, but implementing your restaurant’s plan definitely falls under your job description. If you’re new to restaurant management, you...
Improving Order Accuracy

Improving Order Accuracy

No matter how obscure a guest’s order may be, getting it right is paramount. Sure, sometimes guests are just extraordinarily picky eaters. Often though, guests make special requests because of an allergy or sensitivity to a particular food. Allergic reactions...
On the Job Training Done Right

On the Job Training Done Right

People learn best by doing, there’s no doubt about it. That’s why on the job training is such a critical component of your restaurant’s overall learning management strategy. Keep in mind, though, not all training that happens on the job will work....
Why Restaurant Owners Love Using Their LMS

Why Restaurant Owners Love Using Their LMS

An LMS is a learning management system designed to help owners, managers, and trainers assign and track online employee training. The restaurant industry was a little late to the online training game, but today the majority of restaurants use some sort of an LMS to...