by Service That Sells | Oct 17, 2019 | Service & Sales, Training
Server training on successful suggestive selling has to focus on multiple skills. Servers must have thorough product knowledge in order to describe food and beverage in mouthwatering detail. They need to use positive body language to reinforce their menu...
by Service That Sells | Oct 10, 2019 | Training
Server training on precision service is about executing the basic mechanics of service in a seamless fashion so guests will know just how seriously your staff members take their jobs. When servers implement the strategies of precision service, guests have a better...
by Service That Sells | Sep 19, 2019 | Training
When it comes to waitstaff training, your restaurant trainers are even more important than your trainees. So how do you select trainers and get them prepared? If their only frame of reference is how they were trained, they may not be equipped to succeed and the cycle...
by Service That Sells | Sep 5, 2019 | Training
“If only we could act more like a team.” It’s a common mantra of restaurant operators. But saying it and making it happen are on opposite banks of the river. And if your staff still isn’t working together effectively, you have a bit of paddling to do....
by Service That Sells | Aug 29, 2019 | Training
You’re giving away an iPad, airline miles, movie tickets, or free gas for a month… it’s exactly what your servers said they wanted as prizes and yet your server training contests are still failing. You’re out of ideas, cash, and patience, and your sales still aren’t...
by Service That Sells | Aug 22, 2019 | Training
As any good coach would tell you, long-term success is always more gratifying than an instant win. The same is true of your restaurant training program. Sadly, though, we’re human and we want the win and we want it now. And in this business where instant gratification...
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