by Service That Sells | Feb 15, 2021 | Service & Sales
Restaurant service is much more than delivering hot food hot and cold food cold. Service is an invisible product. It’s what sets your restaurant apart from the competition and creates repeat business and referrals. Exceptional service takes hard work by everyone...
by Service That Sells | Feb 1, 2021 | Service & Sales
Guests love appetizers, and so should you. With restaurant capacity limited in many areas, it’s more important than ever to train servers to sell appetizers and other add-on items. There’s another benefit, too: unoccupied time passes slower than occupied...
by Service That Sells | Jan 18, 2021 | Service & Sales
You can train servers to take orders or you can motivate them to increase sales. When you start coaching salespeople instead of just training servers you’ll find that sales and service will improve. The most important thing to remember is that you can’t be everywhere...
by Service That Sells | Dec 30, 2020 | Management, Service & Sales, Training
It’s no secret that full-service restaurants rely on alcohol sales to make a profit. Recent changes to state laws have allowed many operations to sell alcohol as part of take-out and delivery orders. No matter how you’re serving alcohol to your guests, follow these 10...
by Service That Sells | Dec 3, 2020 | Service & Sales
Maybe the soup was too hot, maybe the steak was tough, maybe the drink was wrong and the dessert never came. Maybe it was all of the above (eek!). Or, maybe the customer is just being difficult. It happens. Whatever the problem, your customer is unhappy and you have...
by Service That Sells | Nov 5, 2020 | Marketing, Service & Sales
It’s no surprise that wine and champagne sales spike during the busy holiday season. As people celebrate the season, wine and champagne almost sell themselves. Almost. Now is a great time to ramp up your wine marketing program to get the most out of your holiday...
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