by Service That Sells | Nov 14, 2019 | Management
Like it or not, the hustle and bustle of the holidays is about to be in full swing. What can you do to make customers really have a break when they visit your restaurant? Consider these tips for ways to build relationships that last after the season while boosting...
by Service That Sells | Oct 31, 2019 | Management
No matter what Charles Dickens may have led us to believe, Scrooge was not a banker. No, he worked in a restaurant and Tiny Tim was at Table Four spilling his drink and fighting with his brother. Well, maybe not, but that would definitely explain why Scrooge was such...
by Service That Sells | Oct 24, 2019 | Management
It’s a crazy Saturday night and we’re barking at employees in the kitchen (“Taylor, why is Table 4 still sitting there with menus!?”) and then we slam out the swinging doors and we become a totally different person. We smile, shake hands, laugh, nod, thank and show...
by Service That Sells | Oct 3, 2019 | Management, Service & Sales
We all know that our best customers are the ones who are already in the booth. No matter how well you train your servers to increase restaurant check averages, during the rush of the shift they sometimes miss sales opportunities. Here are six ways that you can easily...
by Service That Sells | Aug 15, 2019 | Management, Training
As a restaurant owner or manager, you likely watch the news of foodborne illness outbreaks a little differently than the rest of the public. You’re keenly aware of what an incident would do to your reputation, and you wonder whether your restaurant would be able to...
by Service That Sells | Aug 1, 2019 | Management
No one ever said being a successful restaurant manager was easy. There’s always room for improvement, and the best people to help you find ways to improve are right in front of you. Your employees are on the front line. Use their experience to help you make your...
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