None for the Road

None for the Road

It happens more than you think: In the walk-in, behind the bar, in the restroom, in the parking lot, and even in the manager’s office. Unfortunately, nobody sees it, nobody talks about it, and nobody wants to believe it’s happening. A recent study by the National...
Plan Your Work and Work Your Plan

Plan Your Work and Work Your Plan

Restaurant management is like show-biz, and the key to a flawless production is in the details. Follow these steps to plan your work and work your plan. Make a Plan Before starting on the day’s work, create an action plan for your restaurant management tasks. Try to...
Patio Dining: Prep to Please

Patio Dining: Prep to Please

As soon as the temperature gets above 60, you’ll have customers lined up to enjoy eating and drinking in the fresh air on your patio. If you have an patio dining area, or if you’re considering one, use this checklist to make sure you’re prepared:How are your flowers,...
Close-to-Open Restaurant Management

Close-to-Open Restaurant Management

It’s happened to everyone in restaurant management. You arrive 10 minutes early, walk into the restaurant and immediately, without so much as lifting a pencil, find yourself already an hour or two behind because of the lousy close during the previous shift....