Create Effective Employee Surveys

Create Effective Employee Surveys

No one ever said being a successful restaurant manager was easy. There’s always room for improvement, and the best people to help you find ways to improve are right in front of you. Your employees are on the front line. Use their experience to help you make your...
Sales Contests to Increase Server Tips

Sales Contests to Increase Server Tips

To sell is to serve. To serve is to sell.  If your servers and bartenders can grasp this concept, they’ll go far in this business. To help them get the hang of it, you may need to provide a little incentive in the form of good ol’ fashioned competition. Here are...
Connect Your Restaurant Team Members

Connect Your Restaurant Team Members

Take some simple steps to improve teamwork in your restaurant. Restaurant team members who know each other—and have even discovered some common ground—work better together, helping each other with tasks and creating a more enjoyable environment for everyone,...
Formula for Quick Service Success: SHAQ

Formula for Quick Service Success: SHAQ

If yours is a quick-service restaurant churning guests through a cookie-cutter experience, you can’t expect to survive, let alone thrive.  Forget being 1% better at 100 things — it’s time to step out. Be unique, be great and be different. Period.Your guests today need...