by Service That Sells | Jan 3, 2023 | Management
Do you have employees on staff whose constant gripes are getting in the way of their jobs—and yours? One of the toughest things about restaurant management is learning how to handle complaining employees. Put a Stop to Complainers Here’s how to handle your...
by Service That Sells | Dec 6, 2022 | Management, Training
On the off chance that you have a spare minute to take a break during this busy time of year, check out the hot topics for restaurant managers we’ve been tracking lately. Guest Experience It’s no surprise that restaurant managers and operators are focused on the guest...
by Service That Sells | Nov 15, 2022 | Management
Gratitude gets a lot attention this time of year. Experts suggest that being grateful for others has a positive effect on relationships, which is probably why you hear a lot of people saying they’re grateful for “friends and family” when it’s their turn at the...
by Service That Sells | Oct 18, 2022 | Management
Guess what? Your employees can’t read your mind. The only way for them to know for sure what you want them to do (and what you don’t want them to do) is for you to tell them. When you do it right, delivering employee feedback has many benefits. Teamwork improves, you...
by Service That Sells | Sep 20, 2022 | Management, Operations, Training
Underage drinking is a serious problem in the United States. Excessive alcohol consumption is one of the leading causes of preventable deaths, and teenagers are especially at risk. If your restaurant serves alcohol, you and your servers have a responsibility to...
by Service That Sells | Sep 6, 2022 | Management
Happy hour can be a big draw for both your regular guests and new ones. But with the steep discounts you have to offer to get people in the door, is there really any money to be made? Of course there is! The key is to make the most of the people who come in during...
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