by Service That Sells | Jan 3, 2023 | Management
Do you have employees on staff whose constant gripes are getting in the way of their jobs—and yours? One of the toughest things about restaurant management is learning how to handle complaining employees. Put a Stop to Complainers Here’s how to handle your...
by Service That Sells | Nov 1, 2022 | Service & Sales
There’s no wrong time to sell wine and champagne, and there’s no better time than the holiday season. Historically, the majority of U.S. wine and champagne sales are made during the winter holiday season. But if you wait until the busy season to train your...
by Service That Sells | Aug 9, 2022 | Management, Training
How do you raise guest checks and increase server tips? Tune in to WII-FM! WII-FM is the number one most popular station in the world. Why? Because it means: What’s In It For Me? Adult learners are more likely to listen, and hopefully learn new skills, only after the...
by Service That Sells | Jul 26, 2022 | Management
Are you new to the ranks of restaurant management? As a new restaurant manager, the most important thing for you to remember is this: your followers make you a leader, not the other way around. Although your title as manager carries a certain level of distinction and...
by Service That Sells | Jul 12, 2022 | Training
“There are three kinds of people in baseball: people who make it happen, people who watch what happens, and people who wonder what happened.” Tommy Lasorda was talking about baseball when he said that famous quote, but the logic behind it applies to the restaurant...
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