by Service That Sells | May 8, 2011 | Marketing
Summer is the perfect time to host a contest in your operation that’s sure to get people talking… and visiting your operation! Poetry contest: Ask kids and other writer wannabes to write a review of your restaurant or a specialty menu item in the format of a poem....
by Service That Sells | Apr 9, 2011 | Operations
Good bartenders are worth their weight in gold – literally. If drinks are measured accurately, taste “just right” and are served quickly and efficiently, you can count on a profitable business. Too often, though, you’ll find bartenders who are “in business” for...
by Service That Sells | Feb 28, 2011 | Human Resources
Guest service is the business you’re in. Without it, you can’t survive. What’s more, your guests continually raise the bar on you, challenging you daily to meet or exceed their expectations. It takes a special type of individual to want to “wait” on or be of service...
by Service That Sells | Feb 2, 2011 | Management
By John Brandt, Jr., The Brandt Group, Ltd. For most restaurants, this is the time of the month where managers and owners are reviewing their profit and loss statements for the previous month. A “P&L” is an essential tool in running any successful restaurant. ...
by Service That Sells | Oct 12, 2010 | Service & Sales
When customers call full-service or family dining restaurants to order carryout, they often don’t have a menu. Even those who look up on your menu online may still need some help making a decision. Use this opportunity to guide them to making choices they’ll enjoy –...
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