by Service That Sells | Aug 28, 2011 | Marketing
Would Starbucks coffee ice cream add to your dessert list? Would Billy Bob’s local barbeque sauce boost the sales of your ribs? Would an Oreo crust make your cheesecake sound more appealing? Many restaurant managers find that co-branding menu items leads to...
by Service That Sells | Jul 27, 2011 | Human Resources
Your employees will rarely perform above your expectations. That’s why you should keep raising them. Constant feedback will show your employees where they stand — and where they should be going. If you’re bending the rules for one low-performing employee, the rest of...
by Service That Sells | Jul 17, 2011 | Training
When you train your servers to sell effectively, your profits will increase and so will their tips. Everyone wins! Training servers to recommend the larger size is a simple but powerful sales strategy, particularly effective when selling beer. Conduct a quick...
by Service That Sells | Jun 5, 2011 | Management
As a restaurant manager, you’ve undoubtedly faced people issues. How you handled them – and continue to handle them – will have a profound impact on your entire waitstaff, not just the servers you’ve counseled. The last thing you want to do is promote turnover in your...
by Service That Sells | May 23, 2011 | Marketing
At a recent blood drive, a donor received a coupon for a half-price admission to a theme park, a certificate for 20 percent off at a grocery store and a punch card that promised a free meal after five blood donations. The donor was only hoping for the cookie and juice...
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