by Service That Sells | Aug 4, 2012 | Management
New guests are trying your restaurant all the time. Do you know who they are and, more importantly, do you know how to bring them back? Brush up on your service and sales training and make a commitment to get completely involved in meeting—and pleasing—new guests....
by Service That Sells | Jul 6, 2012 | Marketing
Summer is the perfect time to think outside the box and with kids off from school, it’s easier than ever for restaurants to drum up some side business. Here are some ideas to make your sales sizzle this summer:Recognize veterans with discounts all summer long. In...
by Service That Sells | Jun 3, 2012 | Management
When it comes to protecting your customers from bad allergic reactions, waitstaff training is a must. Most people with serious food allergies are alert and cautious when ordering, but what happens when they’re misinformed? Many servers—especially younger, less...
by Service That Sells | May 20, 2012 | Management
“Helllloooo!! Is there anybody in there?” It’s been a long night and you’re starting to feel like a parent. You’ve told the teen what to do and when to do it more times that you can count, but still Table 5 hasn’t been bussed and the dirty trays aren’t anywhere near...
by Service That Sells | Mar 11, 2012 | Human Resources
Attention restaurant managers! If you’re bending the rules for one low-performing employee, the rest of your staff will certainly notice. Low standards produce low morale and low performance levels throughout your operation. That’s why you can’t be afraid to correct...
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