by Service That Sells | Mar 23, 2015 | Management
It’s no secret that increasing the frequency of guest visits provides a tremendous boost to profitability. Learning and using guests’ names is the starting point to increasing visit frequency, then you can sweeten the VIP treatment by training your servers...
by Service That Sells | Mar 4, 2015 | Marketing
It’s that time of year again. Flowers will soon start poking out of the ground, the days will get longer, and spring fever will start to spread like wildfire. If you’re like many local restaurants, it’s inevitably also the time of year when...
by Service That Sells | Jan 25, 2015 | Training
Empower your employees to respond properly to any kind of request. To be successful, they’ll need the training and the autonomy to make good decisions. You’ll need to support them, even if they make mistakes from time to time. In those cases, it’s wise to discuss the...
by Service That Sells | Nov 23, 2014 | Management
You might be thankful that, for once, nobody called in sick on Saturday night. You might appreciate the supplier who was actually on time with the right order. You might even be thankful the new entrée was a hit, the bar had a record night and nobody complained about...
by Service That Sells | Jun 22, 2014 | Marketing, Training
Regardless of whether or not you’re in a hot spot for tourism, summertime always brings in vacationing people from out of town, out of state, or out of the country. These people have to eat, why not make it at your place? Train servers to ask about vacations at the...
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