by Service That Sells | Jul 21, 2017 | Management, Marketing
When we think marketing, we think getting people in the door… and those people we’re targeting are often customers who are visiting for the first time. The theory is “if they try us, they’ll like us,” but the truth is getting new customers is almost ten times more...
by Service That Sells | Jul 9, 2017 | Human Resources, Management
If turnover isn’t one of your restaurant’s greatest ongoing challenges, you’re either operating on another planet or you’ve employed the services of a robotics company to supply quality workers. Because every owner, operator and manager we’ve talked to has identified...
by Service That Sells | Jun 23, 2017 | Management
As a restaurant manager, nothing about this line of work takes you by surprise. Nothing, that is, except the fact that even now, as the manager running the show, you still put in 65- to 70-hour workweeks. You can blame the demands of “hands-on” restaurant management,...
by Service That Sells | Jun 18, 2017 | Management
Need direction to develop a restaurant strategic plan? Give it a good SWOT. What we mean is, take the time to document your operation’s Strengths, Weaknesses, Opportunities, and Threats. A SWOT analysis is the basis of your strategic plan. Here are some tips to make...
by Service That Sells | Jun 9, 2017 | Training
There’s nothing quite like word of mouth advertising for your restaurant. It’s virtually free. It’s powerful. And, it can make or break your business. But how can you harness this positive force?Here’s how to make word-of-mouth advertising work for your...
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