Take One for the Team

Take One for the Team

It’s not my section. My customer. My job. My problem. It’s not, it’s not, it’s not… As managers, we often hear more about a person’s lack of responsibilities than we hear about their actual duties or abilities. And, if that happens more than once with an employee, the...
Passing the Buck: The Art of Delegation

Passing the Buck: The Art of Delegation

Take a good look at your to-do list. (And if you don’t have a to-do list, make one.) Then ask yourself, “Which of these tasks really requires my skills to complete and which ones can an hourly employee be taught to perform?” You can pick any one of the...
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