by Service That Sells | Jan 30, 2024 | Training
The person who can have the greatest impact on your productivity is the person who just clocked in at four o’clock. Don’t look at her as the server. Look at her as a salesperson who is either maximizing the leads you’ve generated for her (customers who walk in the...
by Service That Sells | Jan 16, 2024 | Training
Wine has surged in popularity lately, and with that renewed interest comes a more watchful eye on wine etiquette. Make sure your servers not only know the steps to properly opening and serving wine, but have plenty of opportunities to practice these skills before...
by Service That Sells | Jan 2, 2024 | Human Resources
Is reducing turnover in your restaurant on your list of New Year’s resolutions this year? You’re not alone. Even if you still have more applicants than ever applying for jobs, turnover is still a problem in restaurants. Having more applicants to choose from makes the...
by Service That Sells | Dec 4, 2023 | Human Resources
More and more, the signs are out there. Literally — “Help Wanted,” “Now Hiring,” “Inquire Within.” Yet, turnover in the hospitality industry seems to always be an issue, forcing many operations into a perpetual state of...
by Service That Sells | Nov 7, 2023 | Service & Sales
There are a few cold hard truths in the restaurant business. The main one may be that you will work as hard for five bucks as you do for fifty. The man who walks into a restaurant, takes up prime booth space, orders water, a small salad and the cheapest meal will take...
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