by Service That Sells | May 9, 2019 | Management
Restaurant management is like show-biz, and the key to a flawless production is in the details. Follow these steps to plan your work and work your plan. Make a Plan Before starting on the day’s work, create an action plan for your restaurant management tasks. Try to...
by Service That Sells | Apr 25, 2019 | Training
Why do restaurants fail? Despite the popular notion to the contrary, bad food or poor service alone never caused a restaurant to close. The bottom line is that restaurants fail because they couldn’t sell enough product to cover their costs. Your servers are your...
by Service That Sells | Apr 18, 2019 | Human Resources
So you think you’ve got this hiring thing down. You’ve joined all the right groups. You’re recruiting in all the right places. You know how to ask the right questions. But still those less-than-suitable employees keep slipping through to muddle up your operation....
by Service That Sells | Apr 4, 2019 | Operations
There’s no such thing as a “free” glass of water. In fact, according to industry reports, the typical glass of regular tap water can cost over a dollar per serving. How? The glass has to be ordered, inventoried, filled and washed for each guest — up go labor...
by Service That Sells | Mar 20, 2019 | Management
It’s happened to everyone in restaurant management. You arrive 10 minutes early, walk into the restaurant and immediately, without so much as lifting a pencil, find yourself already an hour or two behind because of the lousy close during the previous shift....
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