by Service That Sells | Jun 27, 2019 | Service & Sales
Point. Click. Enjoy. Simple electronic interactions are what today’s restaurant guests crave. They want to eat out the same way they bank, travel, and shop — with clicks, taps, and swipes. Apps for making reservations, placing to-go orders, and meal delivery are...
by Service That Sells | Jun 20, 2019 | Training
“No one’s doing what they’re supposed to! I’ve got too many training problems!”Wait! Are you sure you have too many training problems in your restaurant? Maybe you just don’t have enough restaurant training programs. Or maybe the problems aren’t even connected to...
by Service That Sells | Jun 6, 2019 | Training
There’s nothing like a cold beer to beat the heat of the summer season. In fact, beer is so popular this time of year, it almost sells itself! But despite the easy sale, the beer trade comes with a few costly negatives: kegs take up space, bottles must be...
by Service That Sells | May 29, 2019 | Operations
We all want to be known for our generous portions at a reasonable price. After all, the American public is value conscious. But unless the extra dollop of sour cream is figured into the retail price of the item, your waitstaff needs to refrain from the urge to pile it...
by Service That Sells | May 22, 2019 | Human Resources, Management
We don’t have to tell you — restaurant management isn’t easy. One of the hardest tasks for restaurant managers is firing employees, especially when they’re a well-liked member of your team.Ease the Blow and Move OnEverybody loves Katie, but you...
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