by Service That Sells | Oct 3, 2019 | Management, Service & Sales
We all know that our best customers are the ones who are already in the booth. No matter how well you train your servers to increase restaurant check averages, during the rush of the shift they sometimes miss sales opportunities. Here are six ways that you can easily...
by Service That Sells | Sep 26, 2019 | Human Resources
Restaurant hiring can be tough under any circumstances. When you have several positions to fill, such as with a new store opening or when several student employees are returning to school at the end of summer, it can be even more challenging. Group interviews, or open...
by Service That Sells | Sep 19, 2019 | Training
When it comes to waitstaff training, your restaurant trainers are even more important than your trainees. So how do you select trainers and get them prepared? If their only frame of reference is how they were trained, they may not be equipped to succeed and the cycle...
by Service That Sells | Sep 12, 2019 | Service & Sales
When suggesting appetizers and desserts, have you ever noticed that some guests never quite say yes or no? They may mumble that they’re “kind of full” or “not sure.” Indecisive guests want guidance. Who better to offer direction than their server? Here are some ideas...
by Service That Sells | Sep 5, 2019 | Training
“If only we could act more like a team.” It’s a common mantra of restaurant operators. But saying it and making it happen are on opposite banks of the river. And if your staff still isn’t working together effectively, you have a bit of paddling to do....
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