by Service That Sells | Feb 6, 2020 | Management, Service & Sales
Servers are either order-takers or salespeople. Order-takers do the bare minimum to get by, while salespeople focus on making suggestions that will enhance the guest’s dining experience. They sell more and, therefore, they make more. It takes more work to be a...
by Service That Sells | Jan 30, 2020 | Training
Have you trained your bartenders on how to clean a beer glass? A bad glass can ruin a good beer — and a customer’s experience. Train your bartenders the five steps toward a “beer-clean” glass: Start with a clean, three-compartment sink. Sink one should be filled with...
by Service That Sells | Jan 2, 2020 | Training
How can you motivate – and empower – your servers to make more tips? Transform their style from “service’ to “serve-us!” Here’s a quick lesson in providing serve-us to pass along to your servers at your next waitstaff training session. First,...
by Service That Sells | Nov 28, 2019 | Training
Suggestively selling after-dinner drinks is a great way to bump up bar profits, but what about the guest who says, “I don’t do the hard stuff” and turns down the Irish Coffee, White Russian, or Grasshopper? You can still profit from after-dinner drink sales by...
by Service That Sells | Nov 21, 2019 | Management
Feeling a little stressed? Who isn’t?! In today’s busy world, and especially for restaurant managers, it’s impossible not to feel like you’re being pulled in a million different directions. The best way to minimize stress in your life is to implement time management...
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