by Service That Sells | Oct 12, 2021 | Service & Sales
Whoever said, “Life is short, eat dessert first” was probably on to something. Unfortunately, though, most of your guests don’t walk into the restaurant ready to take that advice. Dessert sales can be hard to come by, but it doesn’t have to be...
by Service That Sells | Sep 28, 2021 | Management
Who you are as a restaurant manager changes from day to day. (And if it doesn’t, you may not be doing it right.) Effective leaders are flexible, changing styles and strategies to meet the needs of their teams. Effective leaders know that in order for their teams to...
by Service That Sells | Jun 1, 2021 | Management, Training
Susan is your best employee. She’s friendly, she’s fast, she’s knowledgeable. She wins almost every sales contest and loyal guests ask for her by name. You want to clone her (and maybe you should), but don’t make her a mentor. Why not? The best mentor is not always...
by Service That Sells | Apr 26, 2021 | Service & Sales, Training
On a federal level, laws related to alcohol beverage service are fairly straight forward. The 21st amendment to the constitution repealed prohibition and handed over control of alcohol sales and distribution to the states. The feds took some of that control back with...
by Service That Sells | Mar 15, 2021 | Management
For full-service restaurants, alcohol sales can make up a significant portion of overall profits. For many operations, promotions related to alcohol (think happy hour and other drink specials) are a major draw for both new customers and regulars. While the promotional...
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