by Service That Sells | Jan 25, 2022 | Training
Credit card fraud is a scary topic for consumers. For restaurant owners, it’s a nightmare. Consumers pay for restaurant meals with credit or debit cards more than any other method. As card usage continues to go up, so does the risk of fraud. Credit card fraud can...
by Service That Sells | Jan 11, 2022 | Management
Nearly 30% of employees in restaurants and other foodservice businesses are under the age of 20. The restaurant industry is a popular starting point for many young people to get their feet wet in the working world. While teens’ enthusiasm for their first jobs can be...
by Service That Sells | Dec 7, 2021 | Service & Sales
Your servers probably don’t realize this, but they have the easiest sales job in the world. Salespeople in other industries have to spend time convincing customers that they really do want to buy something. That step is already done for your servers — guests...
by Service That Sells | Oct 26, 2021 | Human Resources, Management, Training
In the hustle and bustle of the restaurant business, conflict is part of the game. Conflict can happen within your team, with one of your employees, with a guest, or with a vendor. Conflict in the workplace isn’t always a bad thing. Productive conflict can lead to...
by Service That Sells | Oct 12, 2021 | Service & Sales
Whoever said, “Life is short, eat dessert first” was probably on to something. Unfortunately, though, most of your guests don’t walk into the restaurant ready to take that advice. Dessert sales can be hard to come by, but it doesn’t have to be...
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