by Service That Sells | Aug 23, 2022 | Management
You’ve probably already heard about tuning servers in to WII-FM to increase sales and raise tips. When you show servers “What’s-In-It-For-Me?” to improve performance, everyone makes more money. You can use the same WII-FM strategy to improve training success....
by Service That Sells | Apr 19, 2022 | Human Resources, Management, Service & Sales
It’s Saturday night and the place is hopping. The only people who aren’t moving are two servers who never showed up. Dishes are piling up, and guests are looking around hoping to be noticed by someone. What can you do to keep guests happy when your restaurant is...
by Service That Sells | Mar 22, 2022 | Service & Sales
Have you ever stopped to think about what “service” really means? Put simply, restaurant service is the manner in which the guest is treated. It’s a thing more often felt than seen. It’s a bit of a magic act, an illusion, a perceived value that accompanies the...
by Service That Sells | Feb 22, 2022 | Service & Sales
You are in the business of serving customers, right? Well… sort of. While it’s true that your restaurant can’t be successful without delivering exceptional service, if that service doesn’t also generate sales, you’re not going to last long. If you want to increase...
by Service That Sells | Feb 8, 2022 | Service & Sales
Love is in the air this time of year, but is it in your restaurant? It should be, at least when it comes to you and your guests. Guest relationships don’t have to be complicated. Check out these three simple steps you and your staff can take to have successful,...
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