by Service That Sells | Oct 18, 2022 | Management
Guess what? Your employees can’t read your mind. The only way for them to know for sure what you want them to do (and what you don’t want them to do) is for you to tell them. When you do it right, delivering employee feedback has many benefits. Teamwork improves, you...
by Service That Sells | Oct 4, 2022 | Human Resources
The way you treat your employees determines how they’ll treat your guests. This starts during your orientation program. New employees are typically the most attentive and open to new ideas during their first few weeks on the job, so make sure you make the most of that...
by Service That Sells | Sep 20, 2022 | Management, Operations, Training
Underage drinking is a serious problem in the United States. Excessive alcohol consumption is one of the leading causes of preventable deaths, and teenagers are especially at risk. If your restaurant serves alcohol, you and your servers have a responsibility to...
by Service That Sells | Sep 6, 2022 | Management
Happy hour can be a big draw for both your regular guests and new ones. But with the steep discounts you have to offer to get people in the door, is there really any money to be made? Of course there is! The key is to make the most of the people who come in during...
by Service That Sells | Aug 23, 2022 | Management
You’ve probably already heard about tuning servers in to WII-FM to increase sales and raise tips. When you show servers “What’s-In-It-For-Me?” to improve performance, everyone makes more money. You can use the same WII-FM strategy to improve training success....
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