by Service That Sells | Feb 28, 2023 | Human Resources
Every applicant who sits across from you in an interview has potential. If you didn’t think that was true, you wouldn’t have invited them in to talk, right? Think of interviewing as opening gifts. Some may be impressively wrapped, but without much inside. Others might...
by Service That Sells | Jan 17, 2023 | Service & Sales
In the restaurant business, service and sales go hand in hand. To sell is to serve, and to serve is to sell. The problem is that many restaurant servers are afraid to “sell.” They don’t want to seem pushy or insincere. Usually, this is because the word “sell” conjures...
by Service That Sells | Jan 4, 2023 | Management
You’ve probably already started on the New Year’s resolutions you made for your personal life – go the gym, cut the carbs, stick to the family budget, and so on. But have you thought about personal resolutions that can affect your restaurant? These would be actionable...
by Service That Sells | Dec 6, 2022 | Management, Training
On the off chance that you have a spare minute to take a break during this busy time of year, check out the hot topics for restaurant managers we’ve been tracking lately. Guest Experience It’s no surprise that restaurant managers and operators are focused on the guest...
by Service That Sells | Nov 15, 2022 | Management
Gratitude gets a lot attention this time of year. Experts suggest that being grateful for others has a positive effect on relationships, which is probably why you hear a lot of people saying they’re grateful for “friends and family” when it’s their turn at the...
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