by Service That Sells | Oct 19, 2018 | Training
Cash is no longer king. A recent survey showed that only 11 percent of consumers prefer using cash when making purchases, and restaurant guests are even more likely to pay with a credit card. This is actually good news for restaurant owners because not only do...
by Service That Sells | Oct 6, 2018 | Training
When developing a restaurant training plan, structure the time you have available to get the biggest bang for your training buck. Limit your training to doable behaviors presented in a clear, consistent and ongoing basis, and use a variety of tools — from online...
by Service That Sells | Sep 16, 2018 | Management
To ensure your staff can sell items that will have outstanding value in guests’ minds, you have to examine your menu pricing. As a restaurant operator, your aim is to run your operation the most profitable way possible. It’s this objective that determines your...
by Service That Sells | Sep 11, 2018 | Management
There are few industries more competitive than the restaurant business. We’ve all heard the statistics about the large percentage of restaurants that fail in the first year. But if you’re reading this, you’re probably not part of that group. You’re still around...
by Service That Sells | Sep 9, 2018 | Management, Training
Turnover rates in the restaurant industry have always been high. About half of the people who part ways with their restaurant employers quit, but you probably already know that. It’s not really surprising, given that the restaurant industry employs a lot of students...
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