by Service That Sells | Jan 7, 2025 | Management, Training
Providing a safe working environment is especially important in the restaurant business where accidents of all kinds are just waiting to happen. The well-being of your employees should be your main concern, but the impact of an on-the-job accident goes far beyond the...
by Service That Sells | Oct 1, 2024 | Management
Teamwork, simply stated, is less me and more we. Each member has a different role on the team. The strengths – and weaknesses – of each team member are unique, but they are all working toward the same goal. Individual efforts contribute to the team’s success, but the...
by Service That Sells | Sep 3, 2024 | Human Resources, Training
Restaurant training is multi-faceted. It’s not a single event, it’s an ongoing process. It’s not one thing you do on one day, it’s many things you do every day. It solves immediate needs, such as teaching servers product knowledge on the day’s specials, and it also...
by Service That Sells | Jun 4, 2024 | Human Resources
The job market may be tough right now, but there are still candidates out there who will serve you and your guests well, both in the kitchen and in the front of the house. An excellent restaurant staff recruiting plan is the key to good hiring. After all, if you can’t...
by Service That Sells | Apr 30, 2024 | Service & Sales
Whether you’re serving a packed house or offering curbside delivery, you and your staff have many chances to impress – or disappoint – guests. That’s why it’s so important to identify where you can exceed expectations at every point in the guest experience. Remember,...
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