Restaurant Operations Training

The restaurant business is show business, and that means that there is a lot happening behind the scenes to support the main attraction. For restaurants to be successful, staff must be trained on restaurant operations topics such as compliance, safety, and security. The Service That Sells! Restaurant Operations Training Series provides critical training on topics that help keep your restaurant safe and secure for employees and guests alike. Workshops within this series include:

Restaurant Compliance Training

The Compliance Online Training Workshop is designed to cover employee and manager responsibilities in compliance related to the restaurant industry. This workshop is critical training for employees new to the industry, but can also be used as a refresher course for employees at all levels. Modules within this workshop include:

  • ADA
  • ADA – Manager
  • GHS HazCom
  • PCI Compliance
Restaurant Safety Training

Safety must be a priority for any business. Keeping employees and guests safe requires everyone on your staff to be trained on important safety topics. The Safety Online Training Workshop should be taken by employees of all levels, from new hires to experienced staffers. Modules within this workshop include:

  • Robbery Deterrence
  • First Aid and Emergency Preparedness
  • Basic First Aid for Cuts and Abrasions
  • Fire Safety
  • Safe Lifting
  • Severe Weather Preparedness
  • Slips and Falls
  • Cold Stress Prevention
  • Cold Stress Prevention – Manager
Security Awareness Training

The Security Awareness Online Training Workshop helps employees of all levels understand the security risks restaurants face in this digital age. The modules in this workshop are designed to educate managers and team members as to the daily dangers they face and the steps they can take to help protect themselves and the company. Modules within this workshop include:

  • Security Awareness – Introduction
  • Security Awareness – Password Security
  • Security Awareness – Safe Browsing
  • Security Awareness – Social Engineering
  • Security Awareness – Acceptable Use Policy
  • Security Awareness – Hardware Security
  • Security Awareness – Credit Card Security

More Restaurant Training

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Train. Engage. Succeed.

Learning Management, Done Right.

Engaging and interactive, the Sunhawk Learning Management System (LMS) makes it simple for you to train employees and track their progress.

Fill out the form below to request a comprehensive guided demonstration of the LMS. 

Waitstaff Training

Cycle of Service

With every guest who walks through the door, your staff should be striving to not only meet expectations, but exceed them. Our Cycle of Service training breaks down a guest’s visit into separate steps and trains staff to deliver exceptional service throughout the dining experience.

Food Safety Training

Food Safety

One food borne illness incident can irreparably damage the reputation of a restaurant, or even shut it down completely. SURE™ food safety training, now available online through Service That Sells!, was designed specifically for the hospitality and retail industries.