Kitchen Staff Training for Restaurants
There’s a reason the back of the house is also referred to as the “heart of the house.” To increase sales and improve service in the front of the house, operations must be running smoothly behind the scenes. The Service That Sells! Back of House Training Series is online training for your kitchen staff on facility care and safety specific to back of house operations.
Interior Facility Care
Your customers have high expectations for cleanliness in your store, and you must have that same level of expectation for your staff. The Interior Facility Care Online Training Workshop includes modules on cleaning the beverage fountain, floor mats, restrooms, coolers, and shelves, as well as sweeping and mopping floors. Modules within this workshop include:
- Cleaning Floor Mats
- Cleaning the Restroom
- Cleaning the Cooler
- Sweeping & Mopping
Exterior Facility Care
Your customers begin forming impressions of your business before they even walk through your doors. The Exterior Facility Care Online Training Workshop helps employees of all levels understand the importance of exterior care as well as the proper techniques to keep your exterior looking its best. Modules within this workshop include:
- Cleaning Trashcans
- Dumpster Care
- Cleaning the Parking Lot
- Door & Window Cleaning
Proper knife handling is critical to back-of-house operations. Training all kitchen staff on knife safety and knife skills can reduce accidents and improve overall safety for your staff. The Knife Handling Online Training Workshop helps employees of all levels understand how to properly use knives to complete their back-of-house tasks. Modules within this workshop include:
- Knife Safety
- Knife Skills
More Restaurant Training
With every guest who walks through the door, your staff should be striving to not only meet expectations, but exceed them. Our Cycle of Service training breaks down a guest’s visit into separate steps and trains staff to deliver exceptional service throughout the dining experience.
The restaurant business is show business, and that means that there is a lot happening behind the scenes to support the main attraction. Our operations training for restaurants provides critical training on topics that help keep your restaurant safe and secure.