No train? No gain! Here at Ready Training Online, we develop online restaurant training programs that increase sales, improve service, and support teamwork. In the past year, we launched some new programs and continued to enhance our flagship Service That Sells! restaurant training philosophy. Check out our top five most talked about topics for 2018 below.
Many restaurant servers don’t like to think of themselves as salespeople, but the profitability of your restaurant depends on changing that mindset. When servers have the skills they need to suggestively sell, guests have a more enjoyable dining experience, sales improve for the restaurant, and servers make more money. Everyone wins! Preview server sales training here.
The restaurant industry, unfortunately, is no stranger to harassment. In fact, some reports suggest that ninety percent of women in the restaurant industry report being sexually harassed on the job. More women from the restaurant industry file sexual harassment reports with the EEOC than from any other single industry. Training is the key to preventing harassment in your restaurant. Learn more about online harassment training here.
Throughout a guest experience, you and your staff have multiple opportunities to create a positive experience. We call these the “Moments of Truth” that occur from the time a guest pulls into your parking lot to the minute they walk out the door. Cycle of Service training covers all these details, and pulls them together by creating strong restaurant teams. Learn the steps in the Cycle of Service here.
Restaurant industry experts estimate that a foodborne illness outbreak can cost a business about $75,000. The news is full of stories about foodborne illness outbreaks that make every restaurant operator cringe. Food safety training is a must-have, and presenting it online is the most effective and affordable way to deliver it. Click here for a food handler training option for your staff.
Service is your restaurant’s invisible product. Guests will choose to come back to your restaurant instead of going to the competition based on the service they experience. To deliver exceptional service, you have to train your staff on service basics and problem solving. Check out the Service That Sells! approach here.
Restaurant Training Programs
Our five most talked about restaurant training topics for 2018 is just part our complete suite of online restaurant training. Browse our full training library here.