What’s Your Communication Style?

What’s Your Communication Style?

If you’ve worked in restaurants for any time at all, you know that the only predictable thing about this business is its unpredictability. Effective restaurant managers quickly learn to roll with the punches and handle unexpected circumstances. That type of...

Three Keys to Effective Restaurant Management

Three Keys to Effective Restaurant Management

You can do it, we know you can. You can become the manager, leader, and coach you are destined to become. Now is the time to take what you know, study what you don’t and make your plans become reality. If these goals sound too lofty, think about what's at stake. The...

Add Fun to Your Team Training

Add Fun to Your Team Training

Forget the whiteboard and throw away the felt-tip pens (at least for now). Spring fever is in full swing and the only way you’ll keep your team focused on any type of restaurant training is to make it as fun – and useful – as possible. So use your imagination to find...

Be Ready to Weather the Storm

Be Ready to Weather the Storm

Warmer weather, blooming flowers, increased guest traffic... what's not to love about spring? The only downside to spring, it might seem, is the increased threat of severe weather. Weather events such as tornadoes and severe thunderstorms threaten not only your...

5 Mistakes Restaurant Managers Make

5 Mistakes Restaurant Managers Make

Success in the restaurant business isn’t just about doing things right. It’s also about avoiding mistakes that, over time, mushroom into issues that can literally shut your doors. Check out these common mistakes restaurant managers make, and learn how to avoid them....

Time Out! Serving Difficult Kids

Time Out! Serving Difficult Kids

It's a reality — kids will be kids. They will throw fits. They will throw food. They will throw a wrench in even the most well thought out plan. Happy families make happy customers – take care of even the most difficult little guests to ensure that their families come...

Sexual Harassment in Restaurants

Sexual Harassment in Restaurants

You’ve heard the expression “the restaurant business is show business,” right? Every shift is like a production where you and your staff have to do everything right to impress your audience with the performance of a lifetime. The analogy holds true in a more...

Improve Restaurant Service to Clock-watchers

Improve Restaurant Service to Clock-watchers

Research has shown that the business lunch hour has shrunk to under 45 minutes. Many guests, in fact, have even less time if they have significant two-way travel to your restaurant. This results in lunch-hour guests who are constantly watching the clock. Here are some...

Need Help?

Subscribe to Service That Sells!

Fill out the form below to receive weekly email updates from Service That Sells!