Effective Restaurant Training Blends Strategies

Effective Restaurant Training Blends Strategies

There’s truth in the Chinese proverb that says, “I hear and I forget, I see and I remember, I do and I understand.” When it comes to effective restaurant training, it’s important to present material so that it can be both understood and implemented. Adult learners...

Four-Step Plan to Stay Out of the Weeds

Four-Step Plan to Stay Out of the Weeds

It starts slowly. Unassuming. Quietly. Then, “The Rush” comes. And suddenly, no one is safe. Not your calmest manager or your newest waitress. It slices deep into waitstaff morale and cuts deeper into restaurant profits. It increases blood pressure, tempers, stress...

Increase Restaurant Sales with a Team Approach

Increase Restaurant Sales with a Team Approach

Incentives, contests, and rewards are go-to strategies when you want to increase restaurant sales. Many operators tie them to either an overall increase in per-person check averages or an increase in sales of a particular menu item, such as increasing appetizer sales...

Smart Restaurant Staffing

Smart Restaurant Staffing

With the labor market growing across all industries, restaurants are feeling the pinch. As more jobs become available outside our industry, the labor pool for restaurant staffing shrinks. So what's a restaurant manager to do? Many feel like their only option is to...

The Sweet Deal of Dessert Sales

The Sweet Deal of Dessert Sales

Improving dessert sales leads to higher profits for the restaurant and increased tips for servers. Better yet, finishing off a meal with an amazing dessert improves the overall experience for guests. It’s a sweet deal for everyone! 4 Ways to Sell More Desserts 1 –...

S.A.L.E.S – Sell A Little Extra Something

S.A.L.E.S – Sell A Little Extra Something

How do you increase sales in your restaurant? You can have the most innovative concept and fantastic menu items in your area, but if your restaurant training program is ineffective, you'll never have the opportunity to get the word out about your operation. A key...

Restaurant Training and Incentives for Part-Timers

Restaurant Training and Incentives for Part-Timers

Maybe your experience has been that most restaurant training seems to be “Teflon-coated” — no matter how often you train, it just won’t stick with the trainees. Think of contests, incentives and rewards as habit-breaking devices that supplement and support training....

Appetizing Dialogue to Increase Sales

Appetizing Dialogue to Increase Sales

Unoccupied time passes slower than occupied time. That’s why increasing appetizer sales not only improves restaurant sales and server tips, it also improves the overall guest experience. Suggesting and selling appetizers fills up the time between guests ordering an...

Waitstaff Management: Make Your Praise Worthy

Waitstaff Management: Make Your Praise Worthy

We all know we should praise our restaurant employees, but the excuses to skip it are almost as great as those we use to blow off exercise… we’re too busy, we’re too tired and we’re not completely convinced it works. And why should we be? The last time we told Tina...

Need Help?

Subscribe to Service That Sells!

Fill out the form below to receive weekly email updates from Service That Sells!

Sign Up Today!