Mission: Possible

Mission: Possible

If you don’t know where you’re going, you probably won’t wind up there. Before you can build a team environment, you must first decide on the team mission – where do you want it to go? What do you want it to do? By defining a clear team mission, you show employees...
Are Your Restaurant Team Goals on Target?

Are Your Restaurant Team Goals on Target?

The infamous Homer Simpson once said, “I think Smithers picked me because of my motivational skills. Everyone says they have to work a lot harder when I’m around.” The success of your restaurant team is dependent on everyone working not only as hard...
Obstacles for Restaurant Managers

Obstacles for Restaurant Managers

Even the most effective restaurant managers encounter stubborn personnel obstacles—ones that won’t go away, but continue to block the flow of business and give rise to staff-training issues. Many leave you wondering how something so simple can cause so much...
What Are Your Leadership Goals?

What Are Your Leadership Goals?

Who you are as a leader changes from day to day. (And if it doesn’t, you may not be doing it right.) Effective leaders are flexible, changing styles and strategies to meet the needs of their teams. Effective leaders know that in order for their teams to grow, they...
Waitstaff Management: Make Your Praise Worthy

Waitstaff Management: Make Your Praise Worthy

We all know we should praise our restaurant employees, but the excuses to skip it are almost as great as those we use to blow off exercise… we’re too busy, we’re too tired and we’re not completely convinced it works. And why should we be? The last time we told Tina...