The 4 Cs of Leadership Potential

The 4 Cs of Leadership Potential

Restaurant staffing is a challenge for almost all managers, and that challenge goes far beyond just finding people to cover today’s shift. For any business to grow in the long-term, it needs to fill a continuing cycle of leadership positions. Most restaurant managers...
Secrets of the Big Cheese

Secrets of the Big Cheese

You’re the boss. The big cheese. The top dog running the show. You speak, employees jump. End of story, right? If only it were that simple. If only employees would do what they’re told. If only they’d take the initiative to get things done. If only you didn’t have to...
Want Higher Profits? Get Engaged!

Want Higher Profits? Get Engaged!

You know what you want for your restaurant. You have goals for sales, profitability, staff turnover, and marketing ROI. While all these goals take different strategies to achieve, they all have one thing in common: employee engagement. When your employees are engaged...
A Message to New Restaurant Managers

A Message to New Restaurant Managers

Restaurant industry research suggests that one in five restaurant positions are filled by people who have been promoted from within. That means many new restaurant managers move into a position where they’re suddenly supervising the same people they were working...