by Service That Sells | Oct 13, 2017 | Employee Incentives, Human Resources, Management
If you’re like most restaurant managers, turnover is a major concern in your operation. Here’s something to consider: instead of putting all your energy toward finding and hiring the right employees, focus on keeping the good employees you already have. Start with the...
by Service That Sells | Oct 10, 2017 | Human Resources
The way you treat your employees determines how they’ll treat your guests. This starts at orientation. A successful orientation program is an important first start of an employee’s time with you. New employees are typically the most attentive and open to new ideas...
by Service That Sells | Oct 3, 2017 | Human Resources
Every applicant who sits across from you in an interview has potential. If you didn’t think that was true, you wouldn’t have invited them in to talk, right? Think of interviewing as opening gifts. Some may be impressively wrapped, but without much inside. Others might...
by Service That Sells | Sep 26, 2017 | Human Resources
Whoever said “winning isn’t everything” never ran a restaurant. A drive down any street in America shows just how fierce the competition is in this industry. These days, it’s not just customers you’re competing for. You’re competing for quality employees, too....
by Service That Sells | Sep 17, 2017 | Human Resources, Management
It’s Saturday night and the place is hopping. The only people who aren’t moving are two servers who never showed up. Dishes are piling up and guests are looking around for someone to help them. What can you do to keep guests happy when your restaurant is...
by Service That Sells | Jul 28, 2017 | Human Resources
A lot rides on the effectiveness of your new hire orientation program. For one thing, it sets the tone for new employees’ entire experience at your restaurant, contributing in large part to how well they perform and how long they stay. Whether you have a new...
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