Want Higher Profits? Get Engaged!

Want Higher Profits? Get Engaged!

You know what you want for your restaurant. You have goals for sales, profitability, staff turnover, and marketing ROI. While all these goals take different strategies to achieve, they all have one thing in common: employee engagement. When your employees are engaged...
How to Choose the Right Training Partner

How to Choose the Right Training Partner

When you think about it, restaurant staff training is a long-term investment in your restaurant. Your process of choosing the right training partner should be the same as what you go through when you consider investing in a new piece of kitchen equipment or the latest...
A Message to New Restaurant Managers

A Message to New Restaurant Managers

Restaurant industry research suggests that one in five restaurant positions are filled by people who have been promoted from within. That means many new restaurant managers move into a position where they’re suddenly supervising the same people they were working...
Orientation Sets the Stage for Success

Orientation Sets the Stage for Success

The way you treat your employees determines how they’ll treat your guests. This starts at orientation. A successful orientation program is an important first start of an employee’s time with you. New employees are typically the most attentive and open to new ideas...
The Key to Interviewing Success

The Key to Interviewing Success

Every applicant who sits across from you in an interview has potential. If you didn’t think that was true, you wouldn’t have invited them in to talk, right? Think of interviewing as opening gifts. Some may be impressively wrapped, but without much inside. Others might...